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How To Pre-Book Inmate in an RMS Event

This article gives a step by step instruction on how to pre-book an inmate from the "Arrestee Details" tab in the involved section within an RMS event. This feature is available to all agencies that are on versions 2.7.3.0 and up. (Feature must be enabled by EFORCE Support)

Here is a video guide and overview of the process for Pre-Booking an inmate:

Steps to Pre-book an Inmate:

  1. Navigate to the "Involved" section within the RMS event
  2. Click the edit(pencil icon) button on the "Arrestee" that needs to be pre-booked. (If you do not already have an arrestee, click the "Add Involved" button and fill out the necessary information fields and ensure they are of the type "Arrestee".)
  3. On the "Arrestee Details" tab, ensure that the required information fields are filled out correctly as well any other fields that you wish to include. 
  4. Once all fields are filled out with the correct information, click the "PreBook Arrestee (Send to Jail)" button located on the lower right corner of the "Arrestee Details" tab. You should see a message at the top of the page indicating a successful transfer of the arrestee over to the Jail module.
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Common Errors and Troubleshooting

  • Clicking "PreBook Arrestee" button does nothing.
    • Ensure that all required fields are filled out i.e. Arrest Date, Arrest Type, etc.
    • If all fields are filled out and the button does nothing, contact Support.
  • I do not see the "PreBook Arrestee" button within the "Arrestee Details" tab.
    • Make sure that the involved type is selected as "Arrestee" and not "Suspect". 
    • It is possible that the feature has not been enabled. To enable, contact Support.

    For further support, contact our support team at 888-570-4943 option 4.